Privacy Policy


Privacy Policy

Thank you for visiting xDISPATCHx (“Company”, “we”, “us”, or “our”). We are dedicated to ensuring your personal information remains private and respecting your right to privacy. Any questions or concerns about this policy or the practices used in regards to your personal information, please contact us at contact@xdispatchx.com

We are an online distro, the personal information we need from and about you is very minimal. We will describe in detail when and how personal information is collected from you, in what ways that information will be used, and what rights you have in regards to that information. In the event that you find any terms of this privacy policy disagreeable, please discontinue use of our Sites and services.

This privacy policy applies to all information collected through xdispatchx.com

What Information Do We Collect?

Person Information You Give Us

In order to process and complete your order we will collect certain personal information from you. This information includes your name, address, and contact information.

The information we collect, if we collect it, is dependent on your use of the Site.

We collect your name, address, phone number (required for international postage), and email address in order to provide you with the services and items we offer.

How do we use your information?

We use your information to complete your orders placed in our online store and, if consented, to provide email promotions. We will not sell, trade, or otherwise give away your information for any other reason whatsoever unless required to do so by law, or without your explicit consent.

We use the information collected from you as described below:

To process and fulfill your order.
To send you promotional communications. We will use your email address, with consent from you, to send marketing and promotional materials.
To respond to legal obligations. If we receive a legal request to provide information we collected from you, we will determine the best way to handle the situation.

Will your information be shared?

We will only share you information as absolutely necessary. Certain third party service providers (payment processors and shipping software) are used to fulfill your order in the normal course of business.

Your information is shared in the following scenarios:

Legal Obligations. If we are required by law to provide any information we possess.

Third Party Service Providers. Your payment information will be processed and stored through PayPal. Please read their respective Privacy Policies for any concerns you may have regarding this. Your email address is stored in a database (with consent) to provide you promotional and business communications. You may have this removed at any time by clicking the unsubscribe link in any given email. Your name, mailing address, and email (if needed for tracking information) will be shared with and used by Endicia (shipping software, provider) to fulfill and ship your order. Please read their respective privacy policy for data on how they handle your information.

Do We Use Cookies?

In order to keep things in your cart until check out, the site must use cookies to remember this information. We don’t care about tracking your location.

How long do we keep your information?

We keep your information as long as necessary to provide appropriate services. Situations include order retrieval to provide customer service as requested and as needed to analyze and improve the service. Your private contact information will be used only as consented, to deliver orders and send promotional communications.

How do we keep your information safe?

We utilize strict personal organizational and technical security methods to keep your information private.

We use appropriate technologies and methodologies to protect any private information we collect. While we do our utmost to ensure your private information remains private, we cannot guarantee the safety of the internet as a whole. Please ensure your connection is as private and secure as you feel necessary for the information you provide.

Do we collect information from minors?

We do not knowingly obtain information from, or provide services to, children under 18 years of age.

By accessing the Site and affiliated services you represent that you are at least 18 years of age or are the parent or guardian of such a minor and consent to the minors use of the site and services. If we learn that information has been collected from a child under the age of 18, we will delete the information from our records. If you are aware of information collected from us by a child under the age of 18, please contact us at contact@xdispatchx.com

What are your privacy rights?

You may request that personal contact information be deleted from our servers/databases by emailing contact@xdispatchx.com

If you are a resident of the EEA (European Economic Area) and believe we are unlawfully processing your information for any purpose or in any way, you have the right to complain to your local National Data Protection Authority. You can find more information here: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080